About this service
If your share certificate has been lost, stolen, destroyed or badly damaged, you can apply to the company for a duplicate. The company must first be satisfied that the original certificate is really missing and that nobody else can claim the shares.
The process usually involves a police report, an indemnity and other formalities that the company or its registrar will specify. We guide you on the right sequence, prepare the paperwork and follow up with the registrar so that the request is not sent back.
Who this is for
- Your share certificates were lost, misplaced or stolen
- Certificates were damaged by water, fire or age
- You cannot trace certificates that you know were bought long ago
- The company or registrar has asked for documents you do not have
- You want to move shares to demat form but the original certificates are missing
How we help
- 1
Confirm the holding
We trace the company, folio and certificate details from any records you have.
- 2
Explain the requirements
We tell you what the company and its registrar need in your case.
- 3
Prepare the paperwork
We help with the police complaint, affidavit, indemnity bond and application.
- 4
Submit and follow up
We submit to the registrar and respond to their queries.
- 5
Receive your shares
Once approved, the shares are issued to you in the form the company currently allows, which can then be moved to a demat account if you wish.
Documents commonly needed
The exact list depends on your case. We will confirm what applies to you.
- Application to the company or registrar for a duplicate certificate
- Copy of the police complaint or FIR, for lost or stolen certificates
- Affidavit and indemnity bond on stamp paper
- Certificate numbers, folio number and distinctive numbers, if available
- PAN card and identity and address proof
- Bank details with a cancelled cheque
- The damaged certificate, in damage cases
- Newspaper notice, if the company requires one
Frequently asked questions
What if I do not remember the certificate numbers?
The registrar can often trace the details from the company's records if you know the company name and the holder details. We help you with this.
Is a police complaint mandatory?
For lost or stolen certificates, companies commonly ask for one. We will confirm what your company requires.
Will I get a paper certificate again?
Current rules and company practice vary. We will explain what form the shares will be issued in for your case.
Can I sell the shares in the meantime?
Not until the shares are issued in a tradable form, which is usually demat. Getting them there is the goal.
This page is general guidance, not legal or financial advice. Requirements differ between companies and cases, and we cannot guarantee any outcome.
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